Blog Archives

The case for outsourcing your marketing technology challenge

You may have been led to believe that investment in marketing technology will solve all your problems. Self-learning, AI based, flexible data-models, machine learning, blockchain compatible, Big Data enabled tech appears at face value to offer everything you need with minimal fuss. Read more ›

Posted in Marketing, Strategy

Getting excited about GDPR

GDPR is far from perfect. The current guidelines are vague and at worst confusing.

However I think that this new regulation (and the heavy fines that accompany it) offer a great platform for investment in amazing CRM activity.

For the full article go to my LinkedIn post:

GDPR: It’s time to excited about what this means for CRM

Posted in Marketing

Book Review: Hacking Marketing

Scott Brinker’s Hacking Marketing is a must read for those involved in marketing. Read more ›

Posted in Marketing

Facebook Instant Articles – Everything Marketers Need to Know

Facebook has been a giant in the world of content distribution for a few years now. Every hour 3 million links are shared on Facebook and because of this marketers and content creators are finding it incredibly difficult to get their content noticed. “Average” content isn’t likely to find the same number of people it did 2 or 3 years ago.

Thankfully, Facebook is working to help us to create quality content and they’re doing this by introducing Instant Articles.

What are Instant Articles?

Do you remember Facebook Notes? It was Facebook’s attempt at entering the world of blogging. “Notes lets you write full-length posts with formatting, tagging and pictures. Use Notes to publish content that is too long to post to your Wall or that requires formatting.” –

Although Notes are no longer commonly used (are they used at all now?), Facebook has come back with something much more incredible. Instant Articles. In a video posted by Facebook on their Instant Articles Facebook page, Creative Director from, Shezad Morani, describes them as “a living page. This is a living, breathing article that is beyond just words.”

Instant Articles’ aim is to help quality content get the attention it deserves. It does this by doing these three things.

1) Moving images

I know what you’re thinking, and no, I don’t simply mean videos.

Instant Articles have a short video that instantly plays when scrolling through the news feed. What makes it different to a normal video? The whole thing is a link. That’s right. Click anywhere on the video at any time and you’ll go straight to the article. This is how they’re grabbing consumer’s attention.

2) What’s the fastest way to get from A to B?

If you said move B closer to A, then you’d be right and that’s exactly what Facebook have done. An Instant Article is built into Facebook, so there’s no leaving the site, thus reducing the time taken to load.

I’ve just clicked on the first link on my news feed; a link to a article. It took 5 seconds on 4G to show the article and 10 seconds before all of the content was available. When I click an Instant Article, before I’ve even had chance to take a breath, it’s fully loaded.

I imagine the drop off rate from clicking on a link to reading an article will plummet with connection speeds like this.

3)  More interaction

Working like a featured image, the video shared on Facebook (the one designed to grab your attention) continues to play at the top of the page, giving the reader some consistency. They then have the option to click on the video to open it and play with sound. A landscape video will show full screen on your smartphone and you can tilt your phone from side to side to display the edges of the video.

With a variety of other interactive features including images, image galleries and videos (including embedded Facebook content) there is plenty to keep the consumer engaged. There is also the option to play audio clips over still images or image galleries to create interactive images without resorting to video.

Facebook Instant Articles

Facebook page for Instant Articles

Instant Articles over blogs?

You’re probably thinking the same as me. Why would a blogger, news outlet or business choose to keep their content on Facebook when they’re goal is to create traffic to their site?

This one is a tough question that I think there will be a lot of debate over.

For some organisations, getting people to read their content is their goal. There are a bunch of ‘other posts by the same author’ links at the bottom of each Instant Article, but the links I’ve tried to click have just given me a blank screen, so I wonder if this is a work in progress. I’ve also noticed some ‘sponsored’ content, so it looks like Facebook will be inserting some of their adverts within each article, perhaps monetising them for content creators in a similar way to Google.

How can I try it out?

The short answer is… You can’t. Not quite yet.

Facebook is trialling Instant Articles with nine publishing partners and hasn’t released any indication of when it will be more widely available. You can contact Facebook to request more information about becoming an Instant Article publisher here. I’ve sent a request for information and received an email advising me to join a the Facebook Group for news, media and publishing to hear updates.

Instant Articles Launch Partners

Instant Articles Launch Partners

I’d recommend heading across to the Instant Articles Facebook page to check them out for yourself. At present they only work on the latest version of Facebook on iPhones, but I’m sure they’ll be working on an Android version soon.

What are your thoughts on Instant Articles? Could they be the big shake up that content creators need? I’d love to hear your thoughts in the comments below.
Written by Alan Milner

Posted in Business, Digital Marketing, Marketing

5 frustrating marketing challenges

I find it incredible that despite how far we’ve come with technology and marketing there are still recurring headaches for marketing executives. The challenge is what can be done to relieve these issues? Read more ›

Posted in Marketing

Omnichannel for the Start-Up – Gung-Ho Case Study

The majority of the writing on omnichannel tends to focus on large multinational retailers or consumer products companies. In this post I’m going to investigate what omnichannel means for a smaller business. Read more ›

Posted in Marketing

Download: 2015 Marketing Technology Landscape

With the help of some my good colleagues at CACI, we’ve released the 2015 Marketing Technology Landscape paper that you can download. Read more ›

Posted in Marketing, Multichannel, Web Technology

How to select the right channels for your business or marketing campaign

When selecting the channels you want to use in a business or marketing campaign, you need to make a decision based on the channel’s functionality, availability, ease of use, and connection to your business objective. Read more ›

Posted in All Channels, Business, Marketing

Amazon Machine Learning will provide marketers with greater ability to personalise

Amazon Machine Learning will provide marketers with greater ability to personalise across channels, predict results and ultimately drive a greater ROI.

Let me explain why. Read more ›

Posted in Marketing, Multichannel, Web Technology

Download: Social Media Link Generator

Originally I used this to generate sharing links for an email campaign. It’s an Excel sheet that with a few inputs allows you to generate sharing links for Facebook, Twitter and LinkedIn. Hope that you find it useful in your projects and comms. Read more ›

Posted in Marketing
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