DBRU: Unreasonable customers, social sharing and the power of asking questions

DBRU: Unreasonable customers, social sharing and the power of asking questions

Pack or progress your unreasonable customers

Occasionally a customer will be so much of a problem that you’re better off without them. Seth Godin gives 4 good reasons to keep your customers and 4 good reasons to get rid of them.

What do you think? Is there ever a good reason to sack a customer?


Social Sharing Plugins for WordPress

I opted to pay $5 for SocialPop on this site. If you’re after something “free” then Web Designer Depot may have just the answer for you:


Power of organisation shaping questions

Polly LaBarre writes an excellent HBR Blog post on the subject of asking questions that have the potential to change an organisation. The question itself can be quite simple; its the answer that need to be disruptive. So what questions will you ask in your organisation that could lead to something new?

Personally I think it speaks volumes about a leader when they openly ask questions that may lead to difficult answers…

Read it for yourself at http://blogs.hbr.org/cs/2011/11/whats_the_question_that_will_c.html

David Sealey is a trusted adviser to senior executives on getting the most from their investment in digital and data. David created Storm81 as a place to share his passion for business, digital technologies, multichannel marketing and everything else around these topics.

More about David Sealey

Follow me on Twitter
Connect with me on LinkedIn

Tagged with: , , , ,