All Channels > Telephone Channels
Telephone based channels allow your business to call prospects or customers directly and engage them in conversation. Similarly telephone based channels provide your customer with a direct means of dealing with your organisation.
Full list of telephone based channels
|Channel||Group||Direct Response||Personalisable||Inbound||Above the Line||Sealey Channel Index|
|Telephone Automation (Ivr)||Telephone||Yes||Yes||–||–||6|